Protecting your information is our responsibility

yesb3 is a trusted online gaming platform committed to providing the best gaming experience for players in Bangladesh. We believe that protecting user privacy is a fundamental right and the foundation of a trustworthy service.

This privacy policy ("Policy") describes how yesb3 ("we", "our") collects, processes, stores, and protects your personal information when you use our website and services ("Platform"). This policy makes clear both your rights and our obligations.

yesb3 uses SSL encryption technology to keep all your data secure. We never sell or rent your information to third parties without your permission.

To create an account, use our services, and manage transactions on the yesb3 platform, we may collect the following types of information:

2.1 — Personal Identity Information

• Full name and date of birth (for age verification — only those aged 21 or above may open an account)
• Email address and contact details
• National ID card or passport number (for identity verification)
• Residential address

2.2 — Financial Information

• Mobile number or account reference associated with payments made via bKash, Nagad, Rocket, Upay, or bank transfer
• Deposit and withdrawal history
• Transaction amounts and timestamps

2.3 — Technical and Usage Information

• IP address and device type
• Browser name and version
• Time and date of access to the platform
• Pages visited and gaming session information
• Information obtained through cookies and similar tracking technologies

2.4 — Communication Information

• Messages sent to customer support via live chat and email
• Records of feedback and complaints

yesb3 uses your information only for specific and legitimate purposes. The collected information is used for the following:

• Account management: To create, verify, and maintain your profile.
• Service delivery: To keep games, sports betting, and other features running.
• Processing financial transactions: To securely complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
• Age and identity verification: To comply with the 21+ age requirement and prevent fraud.
• Responsible gaming: To monitor user gaming behaviour and identify and prevent problematic patterns.
• Customer support: To resolve your enquiries and issues.
• Technical improvements: To enhance platform performance and user experience.
• Legal and security obligations: To comply with applicable laws and prevent fraudulent activity.
• Communications: To send important account updates, service changes, or security notices.

yesb3 never sells your personal information to third parties. However, we may share information in certain circumstances:

4.1 — Service Providers

We work with trusted service providers who carry out specific tasks on our behalf — such as payment processing, IT infrastructure maintenance, and fraud prevention analysis. These organisations are contractually required to comply with our privacy standards.

4.2 — Legal Obligations

We may provide necessary information to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations.

4.3 — Business Changes

If yesb3 undergoes a merger, acquisition, or asset transfer, user information may form part of that process. In such cases we will notify you in advance.

4.4 — Your Consent

Beyond the cases mentioned above, we will not share your information with any third party without your explicit consent.

yesb3 uses cookies and similar technologies to ensure platform functionality and improve user experience.

5.1 — Essential Cookies

These cookies are essential for operating the platform. They keep your login session active, ensure security, and provide core functionality. Without these cookies the site does not work properly.

5.2 — Analytical Cookies

These cookies help us understand how users interact with the platform — which pages are visited most, where issues arise, and so on. This information is used to improve the service.

5.3 — Preference Cookies

These cookies are used to remember language preferences and platform customisation settings, so you get your preferred experience on each visit.

You can control cookies by changing your browser settings. Keep in mind that disabling certain cookies may limit some platform functionality.

yesb3 has put in place industry-standard technical and administrative measures to ensure the security of your information:

• SSL encryption: All data transmission between your browser and our servers is encrypted using SSL technology.
• Secure servers: All personal information is stored on safe, protected servers where unauthorised access is prevented.
• Access controls: Only authorised staff can access your information, and only to the extent necessary to provide the service.
• Payment security: Financial transactions are processed through the secure gateways of bKash, Nagad, Rocket, Upay, and our banking partners.
• Regular audits: Our security measures are regularly reviewed and updated.
• Staff training: Our team members are trained in data protection best practices.

However, it is not possible to guarantee that data transmission over the internet is completely secure. We make every effort to protect your information, but we cannot promise absolute security.

yesb3 retains your information only for as long as necessary. Generally:

• Active accounts: All relevant information is retained for as long as the account remains active.
• Closed accounts: Even after an account is closed, information required for legal obligations, dispute resolution, or fraud prevention may be retained for a specified period.
• Transaction records: Financial records are retained for a period consistent with applicable law.
• Customer support communications: Support-related conversations are kept for a limited period after the issue is resolved.

Once the defined retention period ends, your information is securely deleted or anonymised.

As a user of yesb3, you have the following rights regarding your personal information:

8.1 — Right of Access

You may request to know what information we hold about you. We will provide you with a copy of your personal information.

8.2 — Right to Rectification

If your information is incorrect or incomplete, you may request a correction. We will update it as quickly as possible.

8.3 — Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, if legal obligations or legitimate interests apply, complete deletion may not be possible.

8.4 — Right to Restrict Processing

You may request that processing of your information be restricted — for example, when you are disputing the accuracy of the information.

8.5 — Right to Data Portability

You may request a copy of your information in a structured, commonly used format.

8.6 — Right to Object

In certain circumstances you may object to the processing of your information, particularly in the case of marketing communications.

To exercise any of the above rights, please contact us through our support channels. We will endeavour to respond as quickly as possible in accordance with applicable law.

yesb3 strictly does not provide services to anyone under the age of 21. Our platform is designed for adults only.

We verify age during account registration, and if we become aware that we hold information about a person under the age of 21, we will immediately delete that information and close the associated account. If you become aware that a minor in your family is using yesb3, please contact us immediately.

yesb3 reserves the right to update this privacy policy as needed. Changes will take effect from the date they are published on the platform. For significant changes we will notify users by email.

We recommend that you visit this page regularly and stay informed of any changes. Continued use of the platform after an updated policy is published will be taken as acceptance of the new policy.

The yesb3 platform uses the services of third-party payment providers. These services have their own privacy policies. yesb3 is not responsible for the privacy practices of these third parties.

When using bKash, Nagad, Rocket, Upay, or banking services, you are advised to review their respective privacy policies.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. The yesb3 data protection team is ready to answer any questions you may have.